Effective Date: June 30th, 2024
Welcome to Doctor Near Me (Pvt) Ltd, a healthcare and medical service company operating in Sri Lanka. These Terms of Use govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these terms and conditions.
By accessing and using the Website or Doctor Near Me services, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this Agreement. If you do not agree to these terms, you may not access or use the Website.
Doctor Near Me (Pvt) Ltd. offers an online and tele platform that connects patients with doctors for primary healthcare services. Upon booking a doctor, our medical professional will visit the patient’s location to conduct a primary examination and provide necessary medications.
To avail our services, patients shall provide accurate and complete information, including but not limited to as necessary,
The Website is provided for legitimate and lawful purposes. Users are prohibited from using the Website in a manner that violates any applicable laws or regulations, infringes upon the rights of others, or causes harm or damage to Doctor Near Me (Pvt) Ltd. or any third party. Doctor Near Me (Pvt) Ltd. reserves the right to deny or cancel bookings found to be in violation of this clause.
Patients must specify their preferred method of payment, which includes,
Patients must make payment arrangements after the medical service has been provided.
If payment is to be made through insurance claim process, patients are responsible for contacting their insurance agent to ensure a guarantee of payment from the insurance company. Doctor visits are subject to the receipt of this guarantee, and we will not dispatch doctors until we have received it. Doctor Near Me (Pvt) Ltd is not responsible for any delays in service due to the absence of a payment guarantee.
In the event that your insurance company denies payment for any reason, you are solely responsible for settling the payment with Doctor Near Me.
Booking requests are subject to acceptance by Doctor Near Me. Once a booking is accepted, we will notify you of the cost of the service and the estimated time it will take for the doctor to visit you.
Only the patient, their legal guardian, next of kin, or individuals with a legitimate connection to the patient may contact Doctor Near Me for bookings. We do not accept booking requests from third parties, including travel agents.
Doctor Near Me does not assume liability for any actions, decisions, or outcomes resulting from the medical services provided. Patients are responsible for their healthcare decisions and should consult with the doctor regarding their condition.
Doctor Near Me reserves the right to deny or cancel your access to our services at any time, for any reason, without prior notice.
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
Doctor Near Me (Pvt) Ltd reserves the right to update or modify these terms of use at any time. It is the responsibility of the user to review these terms periodically.
To protect ourselves, Doctor Near Me (Pvt) Ltd. requires users to indemnify and hold us harmless from and against any claims, liabilities, damages, losses, or expenses arising out of the user’s misuse or abuse of the platform, including but not limited to any violation of the terms and conditions stated in this Agreement.
This Agreement shall be governed and construed in accordance with the laws of Sri Lanka. Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
If you have any questions or concerns about these Terms and Conditions, please contact us at,